I ordered 2 pair of shoes and a matching belt. All tan. 7 months later I received 2 pair of brown shoes (color: oxford) and a tan belt. I took the shoes to the cobbler right when I received them ($90 to have 2 pairs of shoes protected heel+toe caps). I got them home and realized the belt is tan and the shoes are a different color. I reached out to beckett simonon and they agreed I did not receive the color I ordered. Their resolution was for me to keep the shoes I ordered and to send me an oxford colored belt. I reitterated that I didn't order, nor did I want brown shoes, that's why I ordered tan. I proposed a resolution but because I had taken the shoes to the cobbler they could not be returned (even if they had never been worn). Now my option is to have spent a few hundred dollars on shoes I will not wear and spend a few hundred more on reordering the same shoes and crossing my fingers that in 7 more months they will come in the right color.I'm really disappointed. I hyped up this brand, shared it with friends. At least one friend ordered multimple shoes himself. It feels like a bait and switch and I don't trust that if I order again and wait 7 more months I'll get what I paid for again.
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Handcrafted leather shoes that won’t break the bank.
