Bought a car in September, and had issue after issue. Mainly a engine management problem that initially I was passed to the warranty company but when the cost was more than the warranty company would pay (£500 limit), I was told to bring the car back in to the dealership. They then ‘fixed’ it only for it to still be the problem. Then when I took it back, they had the car for 9 working days. Gary is actually a decent guy, but the emails you get from the director/s are argumentative and provocative and they will mention their ‘legal team’ which just heightens everything. Along with trying to make you feel as though you should be grateful that they are fixing the car ‘free of charge’ when it’s their obligation to do so as I had only had it a couple of months. The car was finally delivered back to me in a filthy state and with a tyre pressure warning light on, despite it being valeted before I dropped it off. Just a real lack of care and consideration once you have purchased. I hate writing these because I truly believe people deserve a chance, but honestly the service is just terrible.
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