Update: so I received the missing parts on the 26th. While I appreciate the quick dispatch the items did not arrived in time due to an error by the seller. I had to buy beer again from a different supplier so I spent double. Again this was completely down to their error. If I was a shop and made an error I would have corrected it differently. If it was possible I would have dispatched the package with Saturday delivery, surely DHL has service like that. Cost more of course but that's how you correct your error. Or would have just add a can of complimentary beer for the error. Neither of this happened. I paid the same price for partial service. Very simple trading concepts. I can guarantee that I won't buy from this shop ever again. Stars are staying 2 stars as they acted, communicated quick but still, this isn't the place where I would spend any of my money. Update: so I emailed them right away I noticed the missing keg, this was something around 7-8pm, woke up the next morning and got an email from DHL that a pick up was arranged then got an email from beer merchants apologising for the error and let me know they dispatched it right away. Action was taken in a very urgent manner. Now I am hoping the keg will arrive in time. Changed starts from 1 to 2, and will change it again when the keg is with me. Delivery time was ok as stated on the website but they didn't send a mini keg and a free pint stein. How can you miss these 2 large items??? Party is ruined, first and last time ordered from these people. Ridiculous carelessness.
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At Beer Merchants, we are passionate about great beer. We have built our online platform to provide beer enthusiasts, connoisseurs, and curious minds with an exceptional selection of craft beers from around the world. Whether you're a seasoned beer lover or just beginning your journey into the exciting world of craft beer, we are here to satisfy your thirst for exceptional brews.
Beer Merchants is one of the UK's first online beer retailers. We have worked with our friends across the beer industry for nearly two decades, sourcing world-class craft beer from all around the globe and delivering it direct to people's doors.
Beer Merchants was founded with a simple yet ambitious mission: to bring the best beers from across the globe right to your doorstep. We understand that beer is not just a beverage but an experience that connects people, cultures, and tastes. With this understanding, we embarked on a journey to curate a diverse and extensive collection of beers that reflect the rich traditions, innovation, and craftsmanship of brewers worldwide.
At Beer Merchants, we are committed to delivering excellence in every aspect of our business. We are passionate about promoting the craft beer industry, supporting independent breweries, and bringing you the best beer experiences. We are constantly evolving and expanding our offerings to keep up with the dynamic beer landscape and provide you with fresh and exciting choices.
Join us on this beer-filled adventure, explore our incredible selection, and elevate your beer journey with Beermerchants.com. Cheers!See more
