I ordered 4 items and after more than a month something totally different arrived, sent from Singapore, not Germany. Ever since they have been telling me lies about what happened. First they told me there were two parcels and the second had no track-and-trace code. Then they told me that their shipping department said what I received is correct, even in the face of obvious proof (pictures) that that is not the case. Then they offered me first 15 euro and then 17 euro as a compensation for my loss and discomfort. By this time they still had not given me an address to which I could return the items I received, nor are they willing to refund. I lost 150 euro's ordering at this site and I feel the communication is fake. They never reply specifially to anything I write or ask. They just apologize for my loss and that's it. They are not solving the problem. Be aware, this company is NOT OK.
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