“PROVEN SCAM ALERT” l ordered a Smith machine on July 14th, 2025, and it was never shipped to me. Despite making 4-5 calls to inquire about the shipping status, I was repeatedly promised a callback that never happened. During my 6th call, I mentioned the option of a refund. Although I received the refund five days later, the money never actually posted to my account. There has been no explanation provided regarding the product or the reasons for the shipping failure. This lack of communication and accountability is utterly unacceptable. It is clear to me that this company operates as a scam, taking customers' money without delivering the equipment. I strongly advise others to stay away! I directly spoke with Royce three times and was promised a call back from Shavanique Camero, but I have yet to hear anything from her.
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