The equipment is definitely one of the best quality commercial grade home gym sets that I’ve found. I purchased the Relentless Trainer for my home gym replacement. I paid for the gym, but had no contact from the company for almost two weeks. I called in relation to the purchase and the call taker response was poor. They didn’t have the leg attachment in stock and wanted to refund the purchase.I went forward with the purchase, but still had trouble getting any action to ship the product for over another week even with repeated calls. I finally escalated my concerns and was put in touch with Daniel. The service received from Daniel was excellent and he continued to be responsive to concerns after shipping and missing pieces etc.Again, the quality of the product is great, but the customer service portion of the business when you call for assistance will lead to losing customers. It is pretty terrible. Daniel is the only reason I continued with the purchase.
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