We purchased a building and pest report for a property in Hopetoun Wa, waited 2 days and still no report, checked the status and it said canceled, I emailed and asked why it was cancelled as we needed it for the property, I got no response, I have now called them and the said reason they cancelled it was because they have no one in Hopetoun to do the report and no one would drive 6 hours to do the report, they said they refunded the money straight away but still waiting, they didn’t call or email to let me know they couldn’t do it, I had to chase them up. If we don’t get our money back my bank will dispute it.
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