I have attended 5 times each time booking in advance as I attend with friends or my nurse. I have a Registered Service Dog who is well managed and mannered. Each time we arrive the Gentlemen complains that my dog can’t come in even though it’s against the law to refuse. He has seen her credentials multiple times and been shown the law etc around this and been told it’s a hate crime if he refuses and police would arrest him if I called them. He moves us out the way to either a closed off area or the furthest away when I walk with a stick on oxygen and can barley walk sometimes and I need to be close to the toilet as I have a hyper functioning ileostomy. He doesn’t care says that’s where you’re being put if you don’t you can leave end off. He has been shown governments regulations stating the restaurant has to make adjustments for the disabled person which he never does. All other staff are great and love Carly but he just won’t have it. Am assuming he is the owner. Outrageous and disgusting behaviour. Very discriminatory and vile. I have never had any issues with Carly ever. She’s flown with me sitting next to me on flight, gone to hairdresser, nail salon, supermarkets etc etc never a problem.
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