No customer support, fake advertised the 10-year parts warranty.I got a washer/dryer and signed for the extended 2-year service warranty + 10 year parts covered with Beko.The machine (WDIK854451) drying functionality is not reliable, and it was leaking within a 1 year of use.Back then Beko sent a technician that temporarily fixed the issue but we never trusted the machine for drying after that.Within 3 years of use the machine caused a lot of damage as leaking started to reoccur, as the drying mode gets triggered by itself and some electric fault caused the machine to get stuck.This was not a cheap machine and customer support is extremely poor. They sent you on a infinite loop of putting you throught the UK team and another "Domestic and General" third-party company that alleged it is not their problem. After a week of trying to reach out to Beko to get assistant on the 10 year part as their promised, I am giving up extremely disappointed.
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With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
