belgiantrain.be

1.5
1.5 Based on 13 reviews

Find your tickets for rail travel in Belgium with our planning tool. Book it online and avoid queueing in stations. It’s easy, fast and secure!...

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Charles S.
Another bad experience

Another experience, another bad one...We try to use the Belgian Railways as little as possible as there are always a lot of problems and it is expensive.But in this case we had no choice. Next to the extremely overpriced tickets the following problem. Our guests wanted to visit Gent before heading to Brussels Airport to return home. So as per regulations we bought extra tickets for them from Lichtervelde to Gent (original ticket Lichtervelde - Brussels airport) as they are seperate voyages now.However, upon arrival on the train in Lichtervelde there were a lot of students decending the train. Normal procedure and only possibility is to let them get off and board the train.Not with this conductor. People were not even off the train, doors were closing. Everybody got off but entering was not possible anymore. Doors closed, train gone. So no visit to Gent, bought extra tickets for nothing and even putting people in danger. Another proof that government contracts for people for the Belgian Railways is not the way to go. If you're bad at another job, you get fired. Why not here???Not the first time encountering a similar problem with the godlike attitude 'can't touch me' from conductors. A cancer that needs to be cut out!

1
Date of experience: Dec 16, 2024

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Business Details

  • Find your tickets for rail travel in Belgium with our planning tool. Book it online and avoid queueing in stations. It’s easy, fast and secure!

  • language https://www.belgiantrain.be

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