An extremely disappointing experience from beginning to end. Delivery was delayed beyond the expected date, and the sofa arrived damaged after multiple delays. I had to keep the broken item at home for weeks without support. Customer service is disorganized and slow: empty promises and no real help. Only one person came for the replacement, requiring a friend to assist with heavy lifting despite paying for delivery. The offered compensation was laughable. Additionally, the new sofa doesn’t match the listed dimensions. An unreliable company with poor customer service and problem resolution. I strongly advise against this seller.
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Beliani steht für einzigartiges Design und hochwertige Qualität. Über 100'000 Möbel und Accessoires bis zu 70% günstiger, Gratis Versand und Rückversand, 365 Tage Rückgaberecht, bis zu 5 Jahren Garantie und schon über 1 Mio. begeisterte Kunden. Jetzt bestellen auf www.beliani.ch
