Been twice now to the Bella Italia in purley way. Awful service, takes over 30 mins for food to come out and both times we was missing 2 main meals leaving my partners food to go cold, then when I ask kindly where’s the meals I get told a couple of mins which I can assure you it is not. Not to mention they have crammed in too many tables at this new one so everyone’s chairs are practically touching and the waiters/waitresses barge past your chairs to get through. they seem to be all over the place. I also ordered a pasta meal, which came out with practically nothing in the bowl and over heard quite a few people saying the same? Seems like they are using sparingly Overall do not recommend. However, Crawley branch cannot fault, food out within 10 mins, lovely service!
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