Absolutely appalling service at Riverside restaurant in Norwich. We were a party of 7 and had booked in advance. I informed the waitress that I had a blue light services card which would entitle me to 20% discount and I was refused use as it was a group of 7 and not 6 which they said was the limit. They were unwilling to charge full price on one meal and they were unwilling to split us on to two separate tables and so was refused any discount. We were told that if we hadn't booked in advance that they would have been able to give us separate tables and bills. So we were penalised for having one more person in our party (even though we were happy to pay full price on the extra person) and for booking in advance.Then to add insult to injury our first course came before our drinks, our main course came before the first course was cleared away and everything was brought to the top of the table and we were expected to pass everyone's drink and food along the table. Not what you would expect from waiter/waitress service!One positive.........the food was nice.
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