NO ONE EAT HERE IF YOU HAVE AN ALERGY Will never eat here again!! We where at lakeside for a nice day out with my family and we decided to eat at Bella Italia . We got seated quite quickly but had to wait for 35 minutes to be served. the waiter came over and took our order and asked if there are any allergies which there was my mother is allergic to chilli . So the waiter took our order which should of been a manger because we had a allergy as it’s a legal requirement . We ordered off the set menu we got served our drinks then our starters came out the waiter came back out and said you can’t have the lasagna because the sauce has mixed spice so my mother said I will have the pizza he came back and said can’t have that as it has the same ingredients. So she said I will have the ceaser salad we haven’t got salad so the waiter said I can see if we can do a cheese type sauce and then he came back and said we can’t do that has the same mixed spice . I felt really sorry for the waiter as he felt embarrassed because he couldn’t help the manger didn’t take our order , he didn’t come and talk to us and we where served our starters then to be told she couldn’t order anything off the menu I get chilli isn’t on the list of allergies but should be treated as the same of all the other ones that are out there . So I had to pay £30 for three starters and three drinks my mum felt embarrassed and was disgusted the way the manger was using his staff to tell people things because he didn’t want to deal with it himself .
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