Booked in to have all our windows replaced today (29th September) me and my husband have had to book the day off work. Also Had to prepare all the house and the outside so window fitters have easy access to the windows inside and out. Normally the company that BELL group have sourced, arrive at your property bright and early ready to start. Well… I waited until 8:30am no one had showed up yet so I ring HOME Group up to find out where the window fitters are, as I have had no phone call with updates at all. Only to be told there was no mention nor slot booked in for me! BELL GROUP have screwed up yet again! They seem to like lying to you about when work will be carried out yet don’t turn up or lie saying no one was at the property to let the workers carry out the job even though we have a ring camera for the evidence that no one turned up! Absolutely disgustingly run company. I have had no phone call or text message from them at all! I have had to chase them around!
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Bell Group are the UK's largest commercial painting and decorating contractor, with branches nationwide we cover every square mile of Britain.
