I'm only giving 1 star because it is the minimum you must give to write a review.For a start I took the whole day off of work for this, so I didn't make any money today. Secondly I desperately need a new front door because I have been sleep deprived due to neighbours in the communal hallway and not having a proper front door which blocks out sound.So they didn't bother to turn up at all today and I strongly believe that if I didn't ring them, I would not have heard anything from them. So I rang them twice and eventually they told me that they probably won't be turning up today. Probably? Who's running this business, how do you not know where your staff are that are out on jobs?After that I was told the operation manager would contact me to give me an update. It's gone 5 at the time of writing this and nothing. not even an email.I strongly assume if i don't bombard them with phonecalls tomorrow demanding the door which they were supposed to fit today, I would not hear a peep from them. Definition of a company who will take your money and run.There's a reason the 1 star reviews for this company vastly outweigh the rest of the review brackets. Do not do business with these people, they clearly aren't professionals and have no interest in producing the appropriate level of customer services.Even if you feel they are giving you a deal, go to another company.Appalling!
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Bell Group are the UK's largest commercial painting and decorating contractor, with branches nationwide we cover every square mile of Britain.
