Last year we had a wet room installed by Bells. We were told the work would take 4 days. 10 days later the work was completed. During our 10 days were were flooded four times, they managed to put a screw through the central heating pipe under the floor. We were unable to have the use of our only toilet for two days. The workmen would arrive at around 10 in the morning. Then it was tea break at 11 followed by a 1 and 3/4 lunch break, then home time at 4. This week we have Bells back to rectify more leaks, work started on Monday. We are now back to having everything stripped back with a hole in the floor and a toilet balanced on a piece of wood. No work has been done yesterday or today due to they haven't a tray to go under the floor. We feel totally let down by Bells The day after this review and my email to Bells the workmen arrived. They managed to do a day's work with half hour lunch break ( they made a point of telling me they were off for lunch and back in 30 minutes)Things were beginning to take shape. The following day the man arrived to lay the flooring, he did a first class job.After he had finished the plumber arrived to re-fit the toilet that's when it all went wrong !! The plumber said " give it an hour or so before you use it" and he went his merry way. We went into the wet room to admire the finish. Only to find the toilet looked wonky. When we took a closer look we found only one crooked screw holding the cistern and the bowl had two plastic caps silicone where the screws should be.A complete Joke shoddy is an understatement!!
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Bell Group are the UK's largest commercial painting and decorating contractor, with branches nationwide we cover every square mile of Britain.
