benchafrica.com

4.9
4.9 Based on 201 reviews

Family-run since 1969, Bench Africa specialises in small group tours and tailormade journeys across Africa, offering authentic and immersive travel experiences for discerning travellers. With offices based in Australia and dedicated local operations on th...

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Cosmo P.
Exceptional Tour Provider

I very recently travelled with Bench to South Africa for the very first time. From the moment the booking was made until returning home, Bench took care of everything and customer service was second to none. Upon returning home I even received a Welcome Home email. Any questions that were asked prior to travel were answered within a timely manner and addressed accordingly. Their travel documentation is so personalised and themed accordingly for the destination. It was truly exciting to receive the docs and you could smell Africa in the document wallet. Throughout travel in Africa everything ran smoothly. As we moved from place to place, all transfers were well organised and we effortlessly moved from one accommodation to another. Everything that was outlined in our itinerary, we did. Our first resting place was Camp Jabulani. Exceptional elegance & luxury. Have never been accommodated with such personal, intimate details. The chef even personally introduces himself to you and outlines the menu. Rooms and facilities were amazing. Guides very interesting.Makutsi Safari Springs is a perfect 3.5 star property well designed for all ages and very affordable. Their food was delicious and created daily. They provide plenty of tour and game drive options for a week long stay. Shumbalala, located in Thornybush Private Reserve was completely out of this world. Luxury, elegance, sophistication, 5 star +++, completely surrounded by the African bush. First impressions were flawless. Upon arrival receive a meet & greet by the manager with welcome drinks and warm refreshing towels. Little touches are perfected here. From the infinity pool to the paved sitting area, lounge area, indoor sitting area and fire place...there isn't a thing they haven't thought about. The food is first class and so is their service. And then there are the rooms...speechless!!! Their guides are superb. They asked what we wanted to see and they delivered. We were lucky, but they did their best to ensure we saw what we wanted. Very approachable and personality plus. Thornybush Game Lodge is a 5 star property that excels in luxury, bush living. The rooms and food here were also exquisite. Guides & trackers here are also fantastic. Highly recommend. The Palace at Sun City is incredible. Old World charm and elegance. Very family friendly and well catered. Very spacious rooms. Service second to none. Bench Africa certainly do go the extra mile to ensure they are delivering an exceptional product to their customers. And that they did!!! They know their product more than anybody else in the marketplace and this ensures if customers travel with Bench, they will experience a once in a lifetime holiday like I did. Thank-you Bench. This African experience has moved me forever.

5
Date of experience: Mar 23, 2017

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Business Details

  • Family-run since 1969, Bench Africa specialises in small group tours and tailormade journeys across Africa, offering authentic and immersive travel experiences for discerning travellers. With offices based in Australia and dedicated local operations on the ground in Africa, every detail is carefully coordinated to maintain exceptional standards and ensure smooth, seamless journeys from start to finish.

    Bench Africa designs customised itineraries that connect guests with Africa’s diverse wildlife, rich cultures, and stunning landscapes. Whether exploring iconic destinations like the Serengeti, Okavango Delta, Kruger National Park, or the Maasai Mara, or discovering lesser-known gems off the beaten path, each safari is crafted to suit individual interests and travel styles.

    Specialising in both personalised private safaris and small group tours, Bench Africa provides expert guidance throughout the planning process and on the ground. This hands-on approach, supported by experienced local guides and knowledgeable teams, creates meaningful connections with Africa’s natural environment and local communities.

    Beyond wildlife viewing, the safaris often include cultural encounters, opportunities to support conservation efforts, and authentic experiences that reveal the true spirit of Africa. With a commitment to responsible and sustainable tourism, Bench Africa ensures that travel has a positive impact on the regions visited.

    Whether it’s a luxury safari, a family safari, a solo adventure, or a tailormade honeymoon, Bench Africa’s careful planning and genuine care deliver memorable and meaningful journeys that leave lasting impressions. The combination of extensive local knowledge, personalised service, and a passion for Africa’s wild places makes Bench Africa a trusted choice for travellers seeking in-depth and unforgettable safari experiences.See more

  • email info@benchafrica.com.au
  • call 1300237422
  • language https://www.benchafrica.com.au

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