I waited patiently for an update, understanding that some matters take time, but now I'm not seeing any results. Before suggesting I contact customer support, let me say that it's pointless since I've sent multiple emails without any response. I just want my money back and not to be treated like a victim of a scam. After receiving an automated reply here, I'm still getting the same generic message, along with an email stating it would take five to seven business days for a follow-up. This feels like a scam to take our money.
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