After several months of searching and failing to find a highly skilled app developer who understood our nonprofit's unique programming needs and could design a product within our budget, Benmore Technologies popped up on Facebook. We contacted Tim immediately, and his response to our request for a proposal was timely and impressive, demonstrating an understanding of exactly the tutoring session log app we needed to support intergenerational tutoring in real time. Our team did more than engage with Benmore Technologies; we have truly been a partner in the design, implementation, user training, and evaluation of the app. Benmore’s team—Tim, Richard, and Jacob—has demonstrated outstanding professionalism, skill, and creativity, and has delivered a product that improves our efficiency, data collection, and reporting, and is easy for older adults to record tutoring session details. Further, as we expanded the app's capabilities, Benmore Technologies led the way in building on the original design to enrich our tutors’ access to literacy-rich resources, helping improve reading outcomes for children striving to read at grade level before entering fourth grade. Oh, our older adult tutors truly appreciate working with the Benmore team, both via Zoom and in person, because they have made an intricate technology process easy to understand and use. The final session log app is very well done and meets our expectations, exceeding the originally anticipated outcomes.
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