Aberdeen, September 30 is when I booked 10 lessons (£390). Unfortunately, the instructor claimed not to receive my messages in order to book lessons, cancelled one and didn’t show up for another scheduled lesson, with no communication. I let the driving school know that he didn't show up or communicated with me and asked for a different instructor.I was told that the manager will contact me. I have not been contacted by the manager ever even though I tried calling asking for them 4 times.I did get another driving instructor but I'm still chasing a refund of the 8 hours remaining as the instructor is still trying to give me back the wrong amount/ignoring me. This is very stressful and unprofessional.I wanted to have 5 lessons 2 hours each before October 20 and it's now November 2 and I have only had 3. 2 lessons were with the new driving instructor which I'm very thankful about. I would advise others to be mindful before choosing this driving school and confirm they are paying through school when paying upfront. My driving instructor didn't make it clear that I was directly paying him and not the driving school.Update on 9 November: The first instructor is still contacting me for the refund I had requested via my bank WAY prior to him actually refunding me (after various attempts of claiming it back and days waiting). He's accusing me of trying to steal his money lol. Obviously this situation is not ideal and I for sure won't be choosing or recommending this school to anyone. Way too complicated for something that should just be a straightforward service.
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