Review Time
Aberdeen, September 30 is when I booked 10 lessons (£390). Unfortunately, the instructor claimed not to receive my messages in order to book lessons, cancelled one and didn’t show up for another scheduled lesson, with no communication. I let the driving school know that he didn't show up or communicated with me and asked for a different instructor.I was told that the manager will contact me. I have not been contacted by the manager ever even though I tried calling asking for them 4 times.I did get another driving instructor but I'm still chasing a refund of the 8 hours remaining as the instructor is still trying to give me back the wrong amount/ignoring me. This is very stressful and unprofessional.I wanted to have 5 lessons 2 hours each before October 20 and it's now November 2 and I have only had 3. 2 lessons were with the new driving instructor which I'm very thankful about. I would advise others to be mindful before choosing this driving school and confirm they are paying through school when paying upfront. My driving instructor didn't make it clear that I was directly paying him and not the driving school.Update on 9 November: The first instructor is still contacting me for the refund I had requested via my bank WAY prior to him actually refunding me (after various attempts of claiming it back and days waiting). He's accusing me of trying to steal his money lol. Obviously this situation is not ideal and I for sure won't be choosing or recommending this school to anyone. Way too complicated for something that should just be a straightforward service.
I have been learning with Red over the year with 30 lessons, I thought I would try Bennett as they seem cheaper. Although out of a 2 hour lesson I only drove 40 mins with the instructor giving a lecture about the theory test for the rest of the time, which I have already passed. I would give a negative score if it was possible but a total waste of time any money was my experience in London. I would have paid for a video if I wanted a lecture, its far cheaper. Red driving school seems to have better instructors in London area.
Do NOT waste your time and money. Booked and paid for an intensive driving course which has been anything but. Unreliable instructors who cancel at short notice, cut lessons short and do not stick with agreed plan. Still awaiting hours over 4 months later for a course which should have lasted a week! Shocking and no response from management when you complain. Have reported to DVSA. Please do NOT waste your money. Look elsewhere. They didn’t even deserve one star!
Dharmesh is by far the best driving instructor and teacher I've had. Very clear and eloborate explanations. Details everything you need to know without overwhelming you and most of all very calm and very kind. I passed first time with him as my instructor. 10/10 highly recommend him to all learners.
Dharmesh is an amazing instructor, absolute God send. He genuinely is THE best instructor! He is very knowledgeable, professional, patient and very supportive! He helped me pass and gave me confidence to pass my driving test, specially after failing. Out of my other instructors he explained the lessons really well, was very patient and encouraging and helped me think independently in the road safely. He really went up and beyond to help me succeed specially when I found it hard. I would say he gives his all and really wants his students to do well. Thank you very very much Dharmest! Couldn’t have passed without your guidance and support!! 100 recommendation to my friends and family!!
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