Benny Express made my experience great because from the opening phone call I was contact with John who was extremely patient and understanding. Since I was transporting my 91 year old mom he understood how fragile and caring it needed to be because the building was a 4 flight walk up. John assured me that the workers would take great care of my mom every step of the way so it made me feel more comfortable in using Benny Express. The both workers arrived earlier than expected just to introduce themselves and they understood if I needed more time to get her ready that there is no rush. They kept her stable and continuously spoke to her with every step they took with her down by 4 flights of stairs which took away her nervousness. This company is doing everything well from the opening phone call to the quote which was honest and sincere. Many times when trying to do something like this for any company you might speak to 10 different customer service representatives but I spoke with John every single time which made it more personal and showed he truly cared.
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