I ordered a glass lid, when it arrived the handle was on the underside with no instructions or explanation on or in the box. I emailed customer services who firstly said they didn't recognise my order number and I must have ordered it from someone else when I had clearly ordered it from them. I was told I would be sent a video on how to assemble the lid but I never was. I managed to search one on the internet and put it together no thanks to them. Poor information and communication.
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The official UK distributors of BergHOFF Eurocast Professional Series Cookware found online at www.berghoffgb.com and at consumer shows and exhibitions nationwide. The BergHOFF Eurocast range of cookware comprises some of the latest technology in lightweight, fat-free, non-stick cookware with detachable handles and oven proof glass lids that is suitable for all hobs including induction! See more
