My wife and I purchased a 12pc set from Sam's club in 2017. What sold us was the lifetime warranty. First I want to say they are great pans,don't stick and are easy to clean. We never use metal utensils and hand wash only. Shortly (maybe a year or two) after we bought them we had the small frying pan start to peal. Messaged Berghoff with pictures and they sent us a new pan. Fast forward to spring of 2023. The 11 inch pan started doing the same thing. Again I contacted Berghoff. After several email exchanges my request was denied. They would sell me one at a discount but how does that make it right with a lifetime warranty? I was very frustrated. We just eventually threw it in the trash since is was unusable and bought another :cheep"11 inch to use. Bottom line. Buyer beware. They will not honor their lifetime warranty. Not at all worth the $600 we spent without the warranty......
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The official UK distributors of BergHOFF Eurocast Professional Series Cookware found online at www.berghoffgb.com and at consumer shows and exhibitions nationwide. The BergHOFF Eurocast range of cookware comprises some of the latest technology in lightweight, fat-free, non-stick cookware with detachable handles and oven proof glass lids that is suitable for all hobs including induction! See more
