I had a positive experience requesting an exchange with accommodating delivery address options. My only issue was the online customer service chatbox, which had slow response times and didn’t link to previous contacts, requiring me to repeat information. I suggest emailing the relevant department instead.
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BERTSCHAT®️ is an international brand with over 15 years of experience in specializing the sales of convenience products. The products are further developed every year, so we can always offer the best and most advanced products that protects against the most extreme weather conditions.
