I’ve had my fireplace for almost five years and it still looks as beautiful as the day it was installed. Recently the glass cracked and Sam quickly arranged for an engineer to replace it within a few days. I also had another issue with the fire movement and again Sam was extremely helpful.
Considering I’ve had the fireplace for so long, I didn’t expect this level of support, but the service has been exceptional. The fireplace still looks brand new and the aftercare from the company has been fantastic. Highly recommend. ⭐⭐⭐⭐⭐
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Bespoke Fireplaces produces exquisite stone fireplace suites and premium electric fires, along with bespoke media walls and offering installation.