Following a recent visit to Taskers of Aintree to look at furniture, my husband & I were pleasantly surprised to see within their store a lovely new department called 'The Costello Group' who offered bespoke fire suites. Their manager was very helpful & mentioned they had a larger showroom based in Knowsley which offered a much larger selection.
We decided to visit them the following day to check out for ourselves...
The location was easy to find and a new modern showroom which on approached sent a clear message it was going to be a good experience.
We were not disappointed !
A lovely young lady called Faith greeted us both with the offer of a hot or cold drink and invited us to take our time looking at the beautiful displays & settings.
Soon after, we were warmly greeted by Nick Johnson, the manager.
Nick was both friendly & knowledgeable and answered all our questions we had asked, clearly he knew his products very well, this gave us confidence from then on.
The advice on choices & further suggestions, instantly allowed us to make a decision to purchase a fire suite on the day.
We both felt Nick certainly went the extra mile, staying on after closing to take time to show us complimentary accessories to go with our Fire suite . We personally thanked Nick for his professionalism and the manner in which we were treated.... truly a great experience ! Nick will be in touch soon to update us on our delivery & installation date 🙂
Valda & Gary Shephard - Rufford, West Lancashire.
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Bespoke Fireplaces produces exquisite stone fireplace suites and premium electric fires, along with bespoke media walls and offering installation.