The manager of the Grand Island, NE store, "Jenneman" refused to honor an advertised promotion by Logitech. He insisted that the recycled item had to be Logitech brand, despite me checking two days earlier and being told ANY PC or gaming item is included in the promotion. I brought the promotion from the Best Buy website up on my phone and Jenneman refused to look at it, while he and a couple of employees snickered at me.
Customer service just tried to sell me the keyboard and TVs I walked out without buying.
My business is setting up and training people on computers and entertainment systems. I used to shop at Best Buy.
No more.
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