I bought a membership on Feb 18, 2026, and I paid $194.84. , and the Feb 19, 2026, I chat with BBCC care and requested to cancel because the cost of membership is too high. They agreed and said they would refund $179.99.
After a week, I did not see my refund, and contacted customer service, they said they can not refund, although your staff said me will refund of $179.99.
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