This is without a doubt the worst service company I’ve ever dealt with. First, the representatives that call to confirm your appointment play this automated recording confirming your appointment, except with the wrong details regarding the appliance/item they’re coming out to service. Either that or the Tech was just reading off of a script, not letting the customer speak. When I finally said hello for the 4th time, he stopped speaking. Then he greeted me and quickly began reading the same script!..I interrupted him to see if he could confirm the unit/appliance they were coming out to service. He did not have the right customer name or phone number. After I provided him with the correct information, he then stated that the Technician scheduled to come out needed an assistant and there were none available. He then cancelled my appointment. After calling Home Depot directly to address this, they put me on hold and called “Best Servicers”(wwwbestservicerscom) directly. Come to find out, because they didn’t bother having the correct customer information in front of them before calling, the tech assumed it was 2 units. A washer and dryer stacked unit. It is not. It is 1 single, combo unit. Now, instead of getting my unit serviced on October 23, 2024, I have to wait to receive an email or phone call regarding a new appointment date, whenever that will be. I absolutely DO NOT recommend this warranty service, nor do I recommend “Best Servicers of America” to service any unit in a customer’s home.
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Our Certified Service Technicians can provide service direct to your home or residence. We are able to repair any major brand of Appliances, Flat Panel TVs and Central or Window AC Units. We will dispatch a Professional Service Technician to diagnose your unit and provide you with an estimate for the repair. The diagnostic fee will be waived if repair completed. We warranty our work for 30 days. We are Licensed and Insured.See more
