I booked directly through the official Best Western website and shortly afterwards received a WhatsApp message asking me to urgently “verify” my booking via a link.The message used my real name and correct booking dates and linked to a fake website impersonating Best Western. I recognised it as a scam and did not click the link.It’s not clear how widespread this is, but the use of real booking details raises concerns about possible unauthorised access to customer data. Best Western support advised they are aware of similar scam activity.Posting this to warn others: Best Western does not verify bookings via WhatsApp, so treat any such message with extreme caution.
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