bestwestern.co.uk

Worst Western Hotel (Ipswich)

This is the worst hotel that I have ever stayed at.1. The rooms are extremely hot with no apparent temperature controls in the room. The only option is to open a window and then your sleep is disturbed by noise from the car park which goes on for most of the night2. There is a small dome on the room ceiling, presumably a smoke alarm or something similar. This emits a pulse of bright white light every few minutes which although not noticeable during the day, lights up the whole room at night time. Again no way to switch it off.3. The hotel appears to be frequented by contractors who happily communicate with walkie talkies or something similar for the most part of the night. These can be clearly heard through the paper thin room walls. After complaining to my neighbour he stopped making a noise at 11:30pm, only to start up again at 4am in the morning.4. There are no phones in the room so I could not call reception, and given the standard of service I received I doubt that it would have been manned anyway.5. The general condition of the room is poor with cobwebs and encrusted dirt on the inside of the windows and gaps in the skirting board in the bathroom6. The hot water temperature is fine however the water pressure in the bathroom basin is so low that you get barely more than a trickle.7. Breakfast was acceptable but some of the advertised items were unavailable eg porridge and as the breakfast bar was not properly manned there was no one to ask I raised my main concerns on checking out and was told that someone would call to try to put things right. Around 3 weeks later no one has called.A number of these issues have been raised by other reviewers going back more than 6 months, so it is clear that the management do not take them seriously and have absolutely no intention of raising their game.Enough said; an expensive and nasty hotel, avoid like the plague.

Date of experience: Apr 01, 2025