Hotel was booked for two nights. They kicked us out after one and closed the hotel permanently. Have not refunded us the money and have no intention of doing so despite contacting them several times. Incredibly rude “customer service” team (if you can even call them that!) rude, disrespectful, wouldn’t even let me speak and hung up on me without refunding my money. Told me I was “wasting their time!” Will never book again. Shocking
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