We stayed at the Kenwick Park Hotel outside Louth in Lincolnshire. This was our second visit. On the first which was 6 months ago I would have given this 5 stars. Although there were some problems they were quickly rectified by staff. On this visit, the food was mediocre, communal areas had been taken over by non residents, guests at a function. breakfasts were chaotic with hot food in short supply. I requested that the account for our 4 room should all be charged to one room. When we left I was presented with four invoices with random amounts on three of them. The receptionist added the four together and told me the amount which I immediately paid. On my return home I found that she had made an arithmetical error which despite several attempts, I have not been able to resolve. I also had a voucher for Best Western Rewards which were not taken off the amount charged. They did eventually give me a refund on that. I understand that this hotel has been taken over in the past few months. Not happy about that!
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