Stayed at the craiglands in Ilkley over the weekend. Honestly the worst hotel we've ever stayed in. Room was cramped, damp, carpet was filthy. Kept awake all night by very loud wedding reception and noisy guests, once this eventually settled down, we were woken in the morning by water pouring through the ceiling.Had also booked the spa and treatments only to find the spa closed with no warning and money lost for treatments. Would never go back and will never use this chain again.
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