Don't go to best western pontypool unless you are prepared to pay a £100 fine for parking in their free parking areaI've been using this hotel for over 15 years and suddenly without telling me they have changed their rules on parkingAfter 15 years without a problem you just drive into the car park check in then check out when you go don't search around to let you know anything different you don't search around for little signs of new rules for parking it should always be the responsibility of the hotel staff to let you know of any new rules in parking regulationsI stayed at best western pontypool for 3 nights and got a £100fine well I won't be paying it and I won't be using your hotels ever againPs and the manager is an ignorant knobShaun p Jones Mansfield
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