We stayed at the Hall Garth Hotel near Darlington. The hotel is tired and in need of love and attention. How could this be a Signature collection hotel?? The room we had was the one in the ads with a 4 poster bed. The room was large but so tired, mould in the bathroom, plugs that didn't work and the pillows were so hard we woke with neck ache and had to buy some new ones at a supermarket because reception said they were all hard and couldn't help! When we returned the first day we found an unmade room only to see in the info if you want the room made up you have to book it to be done. Not told this on booking.com!Would have been nice to have the leisure facilities included in the price rather than an upgrade given the cost of the room. Not sure booking.com is the site to use as it would seem they dont check info.
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