If anything ever goes wrong with your booking all they'll say is all of our hotels are individually run so they don't care. They still show your name best western, people used to trust your brand, like i did, i don't anymore. No point complaining, go straight to your card company. Best western will go bust soon, they're not in the same league as travelodge! Travelodge help their customers
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Visit the official Best Western hotels UK site. Best Western hotels UK offer hotel deals, holidays and short weekend breaks in over 280 unique hotels
