Ropewalk in Liverpool If you don’t mind being next door to night clubs and Loud noice then this place might be for you Appalling treatment when it comes to bringing your own pet in this establishment. Whilst they state that they will charge you £20 per night per pet , what they fail to tell you is that they will place you in a room where the carpet is already stained with old pee marks and then, without telling you at checkout, they will charge you £75 for a cleaning fee. Good job we took pictures with dates and time on them to prove that the stains they send us via email ,as their proof for the charge ,and we will use those to dispute the charge with our bank to get the money back, Our puppy is only 4 months old and he is a service dog for my mobility scooter user husband and it was trained to only go outside and the stains they send on pictures they clearly belong to a much bigger pet and they were dark orange which means they were not fresh, therefore, unfortunately, they use this technique to scam customers who won’t take pictures before their stay to make extra money on top of the deposit they ask to hold , on top of the pet charge per night and the fact they never tell you at checkout it is very dodgy and unprofessional . We contacted the hotel first but we received no support other than sending us untrue and old pictures. Stay well clear from this hotel if you are a pet owner!
Claim your business profile now and gain access to all features and respond to customer reviews.
Visit the official Best Western hotels UK site. Best Western hotels UK offer hotel deals, holidays and short weekend breaks in over 280 unique hotels
