I stayed at the St James Hotel in Nottingham from 20th–22nd December 2024 and it was a very poor experience.The room was absolutely tiny, the windows didn’t close properly, and it was freezing cold throughout my stay. On the second morning, the fire alarm went off at 7am. There was no explanation, no apology, and nobody available at the front desk to speak to – which seemed to be the case the whole time I was there.I contacted the hotel afterwards but never received any response. Expedia also tried to reach out on my behalf, but with no luck. For spending over £120, all I’ve been offered is a £25 voucher from Expedia, which doesn’t come close to compensating for such a bad experience.I would strongly recommend avoiding this hotel.
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