A great short break at the Bestwestern Hotel in Port Talbot.Positive'sThe most wonderful staff in the world work here with nothing being a problem helpful, polite and where nothing is a problem apart from time that they have as some are doing two jobs.Room was nice and cozy. Internet was OK too.The food served was fantastic all round from breakfast to supper.Sorry to say there are several issues with the hotel itself.Being in desperate need of a massive up date and revamp throughout.We were disappointed with the appearance and the entrance area ceiling decoration was literally hanging down. Signs of water ingress all around.I dont really think the decoration and style of the foyer and bar area has ever left the mid 70's.The pool was closed during all of our visit with the alternative of a pass to the adjacent fitness center. As a gardener mysef the grounds around the outside are in serious attention and major tidy up. The rear delivery area is a very serious hygiene area with waste a massive issue. We noticed this when visiting the Spar super market behind the hotel with the sat navigation said was the entrance on arrival. I have been visiting the area of Aberavon all my life (60 plus years) and the area is as bad as I have seen it. Rubbish is a big issue in general around the hotel. Broken glass on the ground around the site, it is only a dustpan and brush job.Last point. The hotel is currently be used as a residence for people with no home. Who by the way were polite and chatty too.(Good luck on lifes journey and we genuinely wish you well.)Sorry to be so negative and one day I hope to revisit this hotel and go WOW!.
Claim your business profile now and gain access to all features and respond to customer reviews.
Visit the official Best Western hotels UK site. Best Western hotels UK offer hotel deals, holidays and short weekend breaks in over 280 unique hotels