My wife and I have been staying at Best Western hotels (around the world) for over 25 years, often many times a year.Today we find out that our Platinum status has been reset to General member status. Just like that. What happened? We haven't booked or redeamed in 12 months (because they don't have hotels everywhere in the world that we've just traveled to).Sound fair?We call Membership Rewards hotline and get a song and dance hardline riot act read to us since we have not booked or redeamed in 12 months (we are at a Best Western hotel as I write this, and have been staying at them in California for the past week!).Unless you are a business account, don't give these people the time of day. Membership does not have its priveledges.
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