Honest review. We first arrived to our room that we booked on a 3rd party app. 1st observation was towel was stained with yellow looking substance. 2nd observation was the temperature in the room would not heat, cranked the thermostat to 84 and left to shop for 3 hours. Once arriving the room was still 55 degrees. Room 234. I brought this to the front desk attention and he gave us a replacement room (233). He wanted us to pack everything up and bring back to the desk to get new room keys. Very inconvenient, I suggested he book us out of 234, give us room keys for 233 and come with us to retrieve our items to shift to the room right next to it. That worked. Once in room 233 the 3rd observation was the sink would not drain, the plug was activated and luckily I was able to reach under the sink to open the plug for sink to drain. 4th observation the carpet, discusting, stains everywhere. Hotel can rent a rug shampooer from the mall next door to it to clean these stains properly. 5th observation there was extremely poor water pressure which made showering take 3 times as long. 6th observation was the beds were hard, felt like I was sleeping on a sheet of plywood. 7th observation was towels in pool area were not stocked for beginning of day we had to go to the front desk to get towels. 8th observation during breakfast all garbage were overflowing and I had to mention to staff that we couldn't discard our trash as there was no more room in all 3 garbage. 9th observation if you would like a quiet stay it likely will not happen as rooms were by the pool and by 8am we woke to kids screaming and playing in the pool.With all this said I potentially would stay again if the price was right. I personaly would not pay more than $60 usd per night as that's what I would value the stay at. There is plenty of room for improvement, some preventative maintenance, deep cleaning, keeping up on regular cleanliness, and making sure the customers don't need to ask for towels or to throw items in the garbage.
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