I have stayed at a variety of best wester properties over the years. They have always been middle of the road to low end. Over the past 2 weeks I have stayed at 3 different bw properties. 2 were horrible (Junction, TX and Tuscon, AZ), 1 was ok. Both horrible hotels had obnoxious staff and maintenance issues. The ok 1 was about what I expected, nothing bad, nothing to brag about either. When I listed my concerns on the review requested by bw, Junction apologized and Tuscon blamed me for the issue. I was also not credited with rewards points for one night.During this time I also stayed at 2 Choice Hotel properties. These hotels met or exceeded expectations. Based on my interactions with bw management, I will be avoiding bw at all costs.
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