Searched Trip Advisor for hotels in York England UK,Site wrongly directed me to a page of hotels from which we booked 2 rooms for 2 nights not knowing the Best Western York Inn Maine was in the US instead of UK as requested. Booking.Com no help and Hotel owner very unhelpful and refused to cancel booking and refund the £411.00 despite having 6 weeks to rebook rooms. Unreasonable to retain entire fee and contrary to requirements of good faith.Trip Advisor no help despite their platform causing error by not searching for York UK hotels as requested.
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