If I could give a negative 5 I would. Do not stay here. Do not waist your time. The first room I was given smelled like urine so bad my eyes burned. There was dirt all over the bed along with dog foot prints. Then I was moved to a room that had a faulty lock, got locked out twice, not even the staff could get in. We had to take the Lock off to get in. The third room was an up grade, by this time I was exhausted and just wanted to go to bed. Went to have a shower and the shampoo and body wash was empty and the shower curtain smelled like mildew. On top of all this every picture and every light fixture including the darn flat screen in the room was un level. Kind of a nightmare for anyone expecting to get what they pay for. These people are a mess! Let me be specific that the Liberty Lake Location is the worst best western I have ever encountered! The breakfast was terrible, the rooms are a disgrace, cleaning staff needs to be retrained. I have stayed at the best western for over 15 years now and I can honestly say that the experience I just had at this location has ruined it for the rest. I will never go back. I will never stay at the Best Western again.
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