We went to this hotel Eastgate Hotel, BW Signature Collection hotel in Bellevue WA for 14 days from 18 of October 2023 and we leave tomorrow morning 2 of november (14 days we stayed). The first week everything was fine but this last 5-6 days there has been no clearing or new towels. We had to go to the reception every evening when we got home for towels. Today there has been nobody at our room for 5 days. The cleaning the first week was not good but excitable. They only change the towels and made the bed. The didn’t clean the toilet, sink or the table at the sinks in the bathroom or the small kitchen. No cleaning of the floors. The location of the hotel is perfect 👍🏻. The service of the people working here could be better. They don’t say good morning or hi when you walk by the reception. If we were not leaving tomorrow we would change hotel. I hope the owner of the hotel will read this because the hotel could be so nice if they just made some changes.
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