What didnt go wrong, first of all the pictures looked nothing like the hotel . The room was smelled so bad there was a big rip in carpet and blood on my shower curtain, boogers on the wall and the bathroom toilet had some kind of gunk all over the lid part and mirror was melted around frame. we had non smoking room but the neighbors were smoking in the room and it was like we were smoking . We never got our room cleaned at all had to ask for clean towels to be told they didnt have any ,they ran out of breakfast all the days we were there. Staff Manny was trying his best but he had no help we talked to manager ADIA he said he would reimburse our rooms and we even have print outs with the credit but never got the credit and they wont take our calls. We did find out they are housing the majority of people from coming across the border they should haven taken on more staff or let us know, they just keep giving us the run around excuse after excuse we had to go buy our own cleaning stuff and put air fresheners in the rooms this is not ok this is the Best Western International airport in Tucson Arizona
Claim your business profile now and gain access to all features and respond to customer reviews.
Best Western International is the world's largest hotel chain with over 4,200 hotels in 80 countries. Book your hotel reservation online today at BestWestern.com
