bestwestern.com

1.9
1.9 Based on 120 reviews

Best Western International is the world's largest hotel chain with over 4,200 hotels in 80 countries. Book your hotel reservation online today at BestWestern.com...

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Odin Clark
BUGS in shower and sink

BUGS in shower and sink. No housekeeping to replenish towels and empty trash. Smoke alarm starts chirping at 2:30 AM, I remove battery still chirping, detector is hard wired and was hesitant to disconnect wires. called front desk and they cam and pulled wire. Next morning when I discussed my TOTAL DISSATISFACTION and LACK of SLEEP, DJ the manager tells me she will give me 7% off. 7% is an insult 7% is the tax. I explain if thats the best she can do, I am going to immediately check out in which I did. When I finally tracked down the owner Shantel , who would not return my call. He explains to me he is not responsible for the life of the battery. How bout the satisfaction of his customers or providing them with a comfortable place to sleep. HOW BOUT CHANGING THE BATTERYS EVERY YEAR LIKE THEY RECOMMEND!!. The owner is more concerned about pocketing as much money as he can and the maintenance is at a low or zero priority and its not fixed or repaired unless it broke. STAY AS FAR AWAY FROM THIS HOTEL AS POSSIBLE

1
Date of experience: Jun 22, 2023

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Business Details

  • Best Western International is the world's largest hotel chain with over 4,200 hotels in 80 countries. Book your hotel reservation online today at BestWestern.com

  • language https://www.bestwestern.com

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